Last week AmTrav introduced a new Trip Success Report to help you evaluate the success of your travelers’ trips. The goal of this report is to help you identify which trips are successful and prioritize high-ROI (return on investment) trips.
You can quickly see which trips were rated as most productive, filter by your own custom billing codes (like trip purpose or department), and compare that to how much was spent on those trips -- all so you can quickly understand the value the company gained relative to what was spent on the trip. On top of that, the report includes comments from the traveler with additional details, plus supplier satisfaction and AmTrav satisfaction scores so you can be sure that travelers are getting the support they need on the road.
Coincidentally, travel industry thinker Scott Gillespie wrote last week about the need for companies to understand the ROI of their travel: “[We expect a] new need for optimizing travel and meetings [as] senior management asks ‘How do we know if we are traveling too much or too little?’ and ‘how can we get more from all of our meetings?’” He adds: “[I expect] more focus on meeting and traveler outcomes, [with] post-trip surveys about meeting outcomes [and] efforts [...] to predict a meeting's success—and the need for travel.”
While we’re hopeful that business travel has not in fact peaked, we’re thrilled that Scott agrees about the importance of AmTrav’s trip success surveys and the trip success metrics that we provide. Please check out your Trip Success Report, encourage your travelers to respond to the AmTrav post-trip survey, and use this data to help your company maximize its travel ROI.