Case Study: Etak Events
Vanishing Efficiency: Etak and AmTrav Gather Save the Day
About Etak Events
Etak Events set out with the goal to provide comprehensive, cost-effective event planning and destination management services to in-bound corporate, incentive, and association programs.
Etak has maintained the same hands-on ownership and management since its inception. Although we have added talented people along the way, our core management remains the same.
The Problem – Situation Pre-AmTrav:
Etak Events, a seasoned event planning company, faced several challenges in coordinating travel for their meetings before implementing AmTrav's solutions.
- Time-Consuming Process: Coordinating travel for multiple events was a time-consuming and labor-intensive task for Etak Events.
- Inefficient Communication: The reliance on email chains and spreadsheets often led to confusion and miscommunication during the travel coordination process.
- Compliance Challenges: Enforcing and monitoring compliance with customer travel requirements was a complex and time-consuming task.
- Lack of Control: The traditional method of coordinating travel left Etak Events with limited control over the booking process.
Overall, the pre-AmTrav problems faced by Etak Events included time-consuming coordination, inefficient communication, compliance challenges, and a lack of control over the travel booking process. These issues not only resulted in wasted time and resources but also posed a risk to their client relationships and the overall success of their events.
What Etak Needed:
Etak faced the time-consuming challenge of coordinating travel for their meetings. Navigating spreadsheets and long email chains led to confusion and wasted hours.
- Simplified meeting travel planning: Etak needed a solution that would streamline the coordination process for travel associated with their events.
- Improved control and compliance: They required a platform that would provide them with the necessary control to stay compliant with their customers' requirements.
- Enhanced communication efficiency: Etak sought a solution that would reduce the back-and-forth communication related to travel bookings and approvals.
- Time and resource savings: They wanted to eliminate the time-consuming and inefficient processes associated with traditional travel coordination methods.
- Enhanced attendee experience: Etak aimed to improve the overall experience for their event attendees by simplifying the travel coordination process and increasing efficiency.
They needed a solution to streamline their travel coordination process and improve efficiency.
Results With AmTrav
By partnering with AmTrav and implementing their innovative travel coordination solution, Etak Events experienced remarkable results and positive transformations in their travel planning process. The introduction of Gather enabled enhanced control and compliance, reduced communication challenges, significant time and resource savings, and ultimately improved the overall experience for both their team and event attendees. With AmTrav's support, Etak Events achieved efficiency, streamlined operations, and delivered exceptional service to their clients.
- Introducing Gather: AmTrav introduced Etak to Gather, a platform designed to simplify meeting travel planning, streamlining the coordination process.
- Enhanced control and compliance: Gather provided Etak with the necessary control to stay compliant with customer requirements, allowing travelers to choose flights within Etak's rules.
- Reduction in communication: Adopting Gather significantly reduced back-and-forth communication for travel bookings and approvals, accelerating decision-making.
- Time and resource savings: Gather saved Etak Events countless hours and eliminated the collective headache associated with traditional methods, enabling efficient travel bookings for over two hundred attendees.
- Improved client experience: The implementation of Gather not only made travel coordination easier but also enhanced the overall experience for attendees, contributing to a more seamless event.
The story of Etak Events highlights the positive impact of adopting the right tools, such as Gather, to address pre-existing challenges in travel coordination. The solutions provided by AmTrav improved efficiency, compliance, and client experience. This success story serves as an inspiration for other small businesses and event planning companies to streamline their processes and deliver better service to their clients.
The Full Story...
Strong client relationships are crucial in the event planning industry. As seasoned experts in this field, Etak Events excels in this area, earning trust and repeat business from their clients. They managed over 40 events in 2022 for just one client in the medical industry!
However, like many in their field, they faced a common problem: the time-consuming process of coordinating travel for meetings.
For months, Etak struggled under the immense pressure of booking travel the traditional way.
They used spreadsheets and navigated long email chains with AmTrav Travel Advisors to handle travel bookings. While this method worked, it often resulted in confusing conversations and tons of wasted hours.
Seeing a chance to improve the day-to-day for Etak’s employees, the team at AmTrav introduced Etak to Gather, a new platform designed to simplify meeting travel planning. Ali Geisler, Account Manager at Etak Events, saw the potential in this solution.
"Gather gives us the control we need to stay compliant for our customers," Ali shares. "It lets travelers choose their own flights within Etak’s rules, which they really like. Plus, Gather cuts down on back-and-forth communication, speeding up booking and approval time."
Adopting Gather was a game-changer for Etak Events. It didn't just make travel coordination easier but also improved their attendees' overall experience. With Gather, Etak booked travel for over two hundred attendees across twelve meetings, saving their team countless hours and one major collective headache.
Etak Events' experience shows how the right tools can make a big difference. Thanks to Gather, they’ve improved travel coordination, stayed compliant, and enhanced client experience. This success story offers inspiration for other small businesses and event planning companies looking to streamline their processes and deliver better service to their clients.
With the right tools, planning travel for events can go from a daunting task to a smooth, efficient process.
If you’d like to try the magic of Gather for yourself, reach out to us here
Focus on What Matters...
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Compliance
"[AmTrav] Gather gives us the control we need to stay compliant for our customers."